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The conduct of Real Estate Agents is regulated by the Australian Competition and Consumer Commission and the New South Wales Government Department of Fair Trading. Generally, the laws governing Agents extend to the following matters:

  • Fiduciary Duty to Clients;
  • Honesty, Fairness and Professionalism;
  • Skill, Care and Diligence;
  • High Pressure Tactics, Harassment or Unconscionable conduct;
  • Clients best interest;
  • Confidentiality;
  • Instruction and Authority;
  • Conflict of Interest;
  • Referrals;
  • Inducements; and
  • Misrepresentations.

At Navado, we may be able to assist you if you are the Agent and a complaint about your conduct has been made. We can advise as to whether you are at risk of being found to have breached the relevant standards and provide recommendations as to the best way forward.

If you are a client or member of the community who has concerns about whether an Agent has breached their standards or applicable laws, we can advise as to whether you have a cause of action and your prospects of success.

We invite you to contact our firm on (02) 9233 4048 or send an email to info@navado.com.au and arrange an appointment to see one of our Compliance & Regulatory Law Solicitors.

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This webpage (and any material or wording appearing on this webpage) is provided for general information purposes only and does not constitute any Legal Advice. It does not take into account your objectives, your instructions or all of the relevant facts and/or circumstances. Navado accepts no responsibility to any person who relies on the information provided on this website. We further refer you to our Disclaimer.

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