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Our Consumer Lawyers are well versed and experienced in providing strategic consumer and marketing compliance advice. The experiences gained from acting in complex consumer disputes have allowed our Consumer Lawyers the insight required to provide quality and comprehensive legal assistance.

In relation to the Australian Consumer Law it may be the case that you may claim a refund where the vehicle you receive has a major fault. It may be pursuant to clause 260 of the ACL that your vehicle suffers a major failure. A major failure is defined as if:

(a)The goods would not have been acquired by a reasonable consumer fully acquainted with the nature and extent of the failure; or                  

(b)  The goods depart from description or demonstration; or

(c)  The goods are substantially unfit for a purpose for which goods of the same kind are commonly supplied and they cannot, easily and within a reasonable time, be remedied to make them fit for such a purpose; or

(d)  The goods are unfit for a disclosed purpose. If you believe you have a case for refund, then we would encourage you to contact us as soon as possible.

If you wish to seek advice as to your eligibility for a refund, we recommend that you contact our firm on (02) 9233 4048 or send an email to info@navado.com.au and arrange an appointment to see one of our Motor Dealer Claims and Disputes Solicitors.

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This webpage (and any material or wording appearing on this webpage) is provided for general information purposes only and does not constitute any Legal Advice. It does not take into account your objectives, your instructions or all of the relevant facts and/or circumstances. Navado accepts no responsibility to any person who relies on the information provided on this website. We further refer you to our Disclaimer.

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