AHPRA Complaints Representation:

The Australian Health Practitioner Regulation Agency (AHPRA) is an agency that is governed by the Health Practitioner Regulation National Law.

In Australia, there are 14 Health Boards that are required to comply with the abovementioned Legislation. Some of which include:

• Dental;
• Medical;
• Midwifery;
• Nursing;
• Optometry;
• Pharmacy; and
• Psychology.

AHPRA have various roles and responsibilities. One role is to set standards and policies for health practitioners, however AHPRA’s primary role is to protect the Australian public.

 If you have a complaint about the behaviour and/or conduct of a health practitioner you may be able to bring your complaint to AHPRA. There are numerous reasons someone may wish to make a complaint. For example, if the health practitioner has:

• Acted in an inappropriate, offensive or unprofessional manner;
• Breached patient confidentiality;
• Performed medical procedures without appropriate consent (eg of a guardian);
• Discriminated against a patient or other third persons;
• Failed to provide a patient with access to their medical records or failed to issue appropriate certifications;
• Operated from premises with poor hygiene or sanitation;
• Registration and training issues.

If you believe you have a complaint against a health practitioner, it is important that you seek legal assistance and advice from a Medical Lawyer. Our Medical Lawyers can meet with you to discuss the complaint, provide you with legal advice regarding the merits of your complaint and guide you through the complaint process. Our Medical Lawyers can also appear on your behalf and represent you in your complaint to AHPRA.

If you are a health practitioner and an AHPRA Complaint has been made against you and/or your practice then our Medical Lawyers can assist. Our Medical Lawyers can assess the validity of the complaint, discuss with you your rights and obligations as a health practitioner, advise on the risks arising from the complaint and the complaints process. We can also assist you in seeking to achieve a resolution to the dispute. Our Medical Lawyers will provide you with professional legal advice and representation at AHPRA.

If you wish to meet with one of our Medical Lawyers regarding your AHPRA Complaint and/or AHPRA Complaint Representation, we recommend you contact our firm to book in a consultation. To book, please contact (02) 9233 4048 or send an email to info@navado.com.au.

This webpage (and any material or wording appearing on this webpage) is provided for general information purposes only and does not constitute any Legal Advice. It does not take into account your objectives, your instructions or all of the relevant facts and/or circumstances. Navado accepts no responsibility to any person who relies on the information provided on this website. We further refer you to our Disclaimer.