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Debt collection or mercantile agencies deal with debt collection matters on a daily basis, but because they ordinarily do not provide legal services as such (unless qualified to so), the work they do can sometimes be limited to a narrower scope of activity and so in some cases, certain options which may be mutually beneficial to the parties may not be investigated or pursued. For example, a dispute might involve complicated legal issues or matters, including, for example, potential allegations of infringement of copyright or fraud or other matters, such as, for example, allegations of civil conspiracy, or breach of trust, which may have an impact upon or connection with a legal matter and in such cases, the dispute may (but not always) be one that is better handled by a law firm experienced across all these areas of the law, rather than a debt collection agency or mercantile agency. Almost certainly in these cases, the prospects of reaching a resolution are perhaps increased through the use of a law firm, as the law firm will be able to offer legal advice on all aspects of the problem and, whether acting for the creditor or the debtor, will be able to participate in a mediation on a more comprehensive basis, able to address all relevant issues, which may increase the prospects of resolution. 

Litigation is stressful and expensive. Very often, parties make the mistake of instituting legal proceedings prematurely or deciding to defend legal proceedings prematurely, without first having undertaken a detailed analysis of a matter and all of the factual circumstances, as well as investigation and the provision of a preliminary legal opinion on the merits of any claim or defence. 

We frequently deal with a broad range of litigation matters, including complicated matters and we understand the intricacies of business relationships between creditors and debtors and once we have determined the strengths and the weaknesses in our client’s case, we raise these with the client, so that the client can consider its position closely and be open to the concept of negotiation of the debt dispute. We will actively investigate alternative solutions to debt recovery proceedings and immediate payment.

We will always, where appropriate or possible, encourage early settlement of the matter and to that end, we often assist clients by entering into direct negotiation of a dispute and if necessary, attending to any necessary mediation of the dispute, with view to resolving the dispute.

If you require any assistance with negotiation of a debt dispute, you may wish to contact our firm by telelphone on (02) 9233 4048 or send an email to us at info@navado.com.au and make an appointment to see one of our Debt Recovery lawyers.

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This webpage (and any material or wording appearing on this webpage) is provided for general information purposes only and does not constitute any Legal Advice. It does not take into account your objectives, your instructions or all of the relevant facts and/or circumstances. Navado accepts no responsibility to any person who relies on the information provided on this website. We further refer you to our Disclaimer.

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