How we charge in Debt Recovery Law & Insurance Law matters:

Fixed fee – We try to offer as much of our services as possible, at an agreed and negotiated fixed fee. For example, we may be able to provide you with legal services in respect of prosecuting or defending a claim for an alleged unpaid debt, or for assistance or prosecution of an insurance claim, at a fixed fee, based on the complexity and variables in your case or matter.  The advantage of fixed fees is the commercial certainty that it provides our clients, which aids them in their budgeting. Transparency is just as important to us as it is to our clients.

Hourly Rate -  In matters where it is more difficult to predict precisely what the total legal fees will be, we will charge on an hourly rate basis, but we will provide a written quote, up-front, that sets out an estimate of the total legal fees that we might charge in your legal matter. Where we are charging on an hourly rate basis, we have a policy of having each task performed by the least expensive person with the requisite experience and where appropriate - this ensures cost effectiveness for our clients. We recognise that the most prevalent problem with charging at hourly rates is a lack of transparency. That is why we ensure that our clients are provided with an estimate of costs, up-front, in writing, prior to commencing the work. We also give our clients the opportunity to question and negotiate our costs.

Staged billing – Staged billing is a milestone-based costing regime that sets a certain fee payable for each stage of the process. Similar to fixed fees, staged billing is a transparent costing system where you will know exactly what you are paying and how much you will be paying, at each stage of your matter. We do our best to dissect the matter into stages.  In our discretion, we offer staged billing in some complicated and protracted matters. 

By having three different types of Fee Structures, our clients rest assured knowing that they will not be hit with an unexpected invoice at the conclusion of their matter. It is important to us that our clients understand how we charge in Debt Recovery & Insurance Law matters.

This webpage (and any material or wording appearing on this webpage) is provided for general information purposes only and does not constitute any Legal Advice. It does not take into account your objectives, your instructions or all of the relevant facts and/or circumstances. Navado accepts no responsibility to any person who relies on the information provided on this website. We further refer you to our Disclaimer.